Company Information
AISolutions Ltd.
Business Park Sofia, Building 3B, Floor 4
Sofia, Bulgaria
Email: office@aisolutions.bg
What Personal Data We Collect
We may collect the following categories of personal data:
Information you provide voluntarily
Name
Email address
Company name
Phone number
Information submitted through contact forms
Any information included in your messages or inquiries
Automatically collected information
When visiting our website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Website usage data
Cookies and analytics information
How We Use Your Data
We use personal data for the following purposes:
Responding to inquiries and requests
Providing consulting and technology services
Improving website performance and user experience
Communication regarding our services and solutions
Security monitoring and fraud prevention
Compliance with legal obligations
Business analytics and internal reporting
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process personal data based on:
Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Ensure website functionality
Analyze traffic and usage
Improve user experience
Support security and performance
Users may disable cookies through their browser settings.
If analytics or marketing cookies are used, we recommend implementing a cookie consent banner compliant with GDPR requirements.
Data Sharing
We do not sell personal data.
We may share information with trusted third parties, including:
Cloud hosting providers
IT infrastructure providers
Analytics providers
Business partners and subcontractors
Legal or regulatory authorities when required by law
All third parties are expected to maintain appropriate security and confidentiality measures.
International Data Transfers
Some service providers may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are implemented in accordance with GDPR requirements.
Data Retention
We retain personal data only for as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements
Data Security
We implement reasonable technical and organizational measures to protect personal data, including:
Access controls
Secure infrastructure
Encryption where appropriate
Monitoring and security procedures
However, no internet-based service can guarantee absolute security.
Your Rights Under GDPR
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority
To exercise your rights, contact us at:
office@aisolutions.bg
Third-Party Links
Our website may contain links to third-party websites or partner services. We are not responsible for the privacy practices of external websites.
Children’s Privacy
Our services and website are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.
Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact:
AISolutions Ltd.
Business Park Sofia, Building 3B, Floor 4
Sofia, Bulgaria
Email: office@aisolutions.bg